e-commerce

Stylish solutions for selling online

Home / e-commerce websites

Selling Online

E-commerce is playing an increasingly important role in the way in which products and services are purchased. Selling online also has major advantages for your business including exposure to a much larger, national or even global customer base, increased profitability and reduced costs.

The scope of selling online ranges from a simple website offering a limited number of products that change infrequently, right through to enterprise level shopping carts such as Amazon and Ebuyer. No one solution fits all clients so we endeavour to determine what you need and then together we can work out the best way of delivering it for your business.

There are two things that sets Buffalo apart from other web design agencies who offer e-commerce solutions. The first is that our team have over 25 years combined experience in the traditional retail environment working for some of the high streets biggest names so we understand the issues and opportunities you face every day. The second is that we practice what we preach. Not only do we have the technical capability to build any variation of shopping cart but we also own and manage a number of online stores to ensure the advice we pass on to clients remains relevant and will set you apart from other online business.

ecommerce prestige vaping

Accepting Online Payments

Accepting payments online is not as difficult as you might imagine but does require a bit work to set it up fully. At the very basic level you can integrate your website with Paypal, or similar online service, and they will handle all payment processing on your behalf. For a more sophisticated and seamless way to accept card payments online we can setup a payment gateway and merchant account on your behalf. Of course if you already accept payments in your real world shop you should easily be able to upgrade your current service to include online transactions.

Customer Service

Good customer service is what can set you apart from everybody else selling on the internet. A good shopping cart makes it easy for you to manage your customers through an online interface that provides access to their personal details, ordering history and past communications. Automatic advice e-mails such as when an order is received or when a product is marked for dispatch all combine to enhance the customer experience whilst reducing your workload.

e-commerce Security

Accepting payments online is not as difficult as you might imagine but does require a bit work to set it up fully. At the very basic level you can integrate your website with Paypal, or similar online service, and they will handle all payment processing on your behalf. For a more sophisticated and seamless way to accept card payments online we can setup a payment gateway and merchant account on your behalf. Of course if you already accept payments in your real world shop you should easily be able to upgrade your current service to include online transactions.

Fulfilling Orders

A large proportion of online shops fail to achieve their true potential due not fulfilling the orders placed properly or in a timely fashion. Having done all the hard work they let themselves down at the final hurdle in actual delivering the goods. Our carts make it easy to process orders and dispatch the goods whilst keeping the customer informed. We can even integrate our systems to communicate with a delivery service such as UPS, FedEx or Royal mail so you and your customers can track their parcel every step of the way.

“70% of UK households (ie: at least one person in the household) use the internet for buying goods or services”

Our e-commerce Websites

ecommerce1
Basic Shopping Cart

Our entry level cart provides the basics of what you need to sell online; product titles, descriptions and images and a slimmed down shopping cart to manage payment processing. Ideal for selling a limited number of products that don’t change very often through a simple yet stylish website.

ecommerce2
Standard Shopping Cart

The starting point for those retailers serious about managing their online business. This package offers a full e-commerce solution in a professional looking design with enhanced functionality. The system allows you to update the products and images yourself, manage stock, orders and deliveries, process refunds and offer customer discounts and gift coupons.

ecommerce3
Professional Shopping Cart

Our Professional cart is an extremely powerful piece of software that is available in a wide range of stylish and modern designs. Under its glossy exterior however this system quickly pays for itself with enhanced features such as advanced sale and discount options, customer account management tools, stock inventory control, digital marketing features plus Google and Ebay integration.

Additional Ecommerce Features

BUILD LOYALTY

Build loyalty and repeat business with your customers through rewards, incentives and coupons.

CALCULATE SHIPPING

Take the guess work out of delivery costs by providing accurate shipping information based on postage type, courier and location.

ABANDONED CARTS

Stop abandoned carts with a range of options designed to reengage with your customer and complete the transaction.

Would you like to know more

If you would like to share a Jaffa Cake with a company who understand how to succeed in selling online please call 01924 692001, fill out our enquiry form or e-mail us at info@buffaloltd.com.